Back to News ListEEOC Votes To Replace National Contact Center With In House Phone System Using Federal EmployeesThe U.S. Equal Employment Opportunity Commission (EEOC) voted Aug. 10 to replace its National Contact Center (NCC) pilot with an in-house phone answering team and to allocate funds to hire a consultant to advise and assist the agency on transitioning to a decentralized configuration. Source:
http://www.eeoc.gov/
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